Mitel Connect™ is a unique, single platform and user interface that provides business communications from the cloud, onsite or a hybrid combination of both. Connect changes how companies communicate with a unique collaboration experience that unites groups and adapts to individual preferences. Mitel Connect allows businesses to gain flexibility and customer insights and increase their […]

Does it really matter if you know the difference between business continuity (BC) and disaster recovery (DR)?  It does if you want to avoid the disastrous impact not having a plan for either can have. BC enables a business to continue operations.  DR enables an organization to recover from a disaster.  Both are about not […]

You’ve spent years building a rock solid, reliable and secure communications framework. Your business environment today demands that you continue to be smart about your IT investments, delivering the latest technologies within budget.  One of the challenges you may be facing is how to maximize your current phone system while addressing demands for expansion and […]

Research shows that the SMB market as a whole is spending billions of dollars each year in telecommunications costs. In fact, telecommunications costs are not only the second largest indirect expense, but the third or fourth largest overall expense for a business. To make matters worse, nearly 7% to 12% of those costs are in […]