Hybrid Unified Communications: The Best of Both Worlds

As the person responsible for IT in your company, you’ve likely faced many tough decisions about how to manage your communications technology while meeting the changing demands of your business.  One decision that many of our customers are facing is the choice between an onsite (premise) phone system and moving their communications platform to the cloud.

Here’s the good news.  You can have the best of both worlds with a hybrid unified communication solution that still gives you security and control.

Explore the cloud while maintaining security and control

One of the strengths of an onsite phone system is its proven reliability and control.  It gives you the control you need to feel secure about your business and customer data.

But what about the ability to explore what cloud has to offer?

You need the capability to grow and expand your communications system as your business changes. You also need the deployment flexibility to respond quickly.  ShoreTel Connect HYBRID Sites combines the control and stability of an onsite system while providing you the flexibility to explore or transition to the cloud at your own pace.

A single platform gives you end-to-end security across your entire phone system, inside and outside the cloud. Your ability to maintain local control allows you to keep critical data traffic within the LAN, and smaller sites with less sensitive information can be outsourced to the cloud.  What’s more, end-to-end encryption is available for both voice and call control.

So if you’ve been looking to explore the cloud, hybrid lets you do that gradually while maintaining security and control.

Grow without adding infrastructure or IT workload

One of your top priorities is to manage your team’s workload and focus on the strategic IT initiatives that will benefit the business. With ShoreTel Connect HYBRID Sites, you can expand what your phone system has to offer, manage your team’s workload and keep up with business demands without major impact to your IT infrastructure.

You can connect new locations or a remote site via the cloud while maintaining your current onsite phone system. For example, if you’re opening multiple stores or locations, ShoreTel Connect HYBRID Sites gives you the flexibility to create the same environment over and over again without capital expense. Your team will do some central management or programming before a new location becomes live, but that’s it.

ShoreTel Connect HYBRID Sites gives you the latest telephony features while leveraging your current infrastructure. There are no significant capital expenditures or staff investments – only faster deployment and updates for your staff. That’s better bottom line management.

Getting the best of both worlds

There are companies that want to move to the cloud. And there are other companies that want to maintain control of the assets they own. ShoreTel Connect HYBRID Sites allows you to have the best of both worlds. As you consider your phone system options, consider how a hybrid communications solution may allow you the type of flexibility, security and control you require in your business while exploring what the cloud has to offer. It’s the best of both worlds.