Latest News & Blogs
Parallel Technologies Earns CBTS Regional Channel Partner of the YearJanuary 29, 2024 - 2:56 pmThis post originally appeared on www.cbts.com. View the original post here. CBTS is thrilled to award Parallel Technologies powered by Bridgepointe the Regional Channel Partner of the Year for 2023, for a record four years in a row. This recognition further solidifies the partnership between the two entities and their mutual commitment to providing […]
Parallel Technologies, Inc. Named First Dialpad Certified Partner in the MidwestNovember 16, 2023 - 8:35 amFor Immediate Release Dublin, OH, November 6, 2023 — Parallel Technologies, Inc., a leading provider of business communications solutions, is proud to announce its official endorsement as the first Dialpad Certified Partner in the Midwest. This recognition marks a significant milestone in our commitment to delivering cutting-edge communication solutions to businesses in the region. Dialpad, […]
Parallel Technologies Announces Strategic Investment from BridgepointeJuly 13, 2023 - 12:00 pmDublin, OH – We’re pleased to share that we have received a strategic investment from Bridgepointe Technologies, a tech advisory firm that helps mid-market and enterprise companies transform tech investments into unrivaled business results. Building on our 40-year history as one of the most prominent voice communications companies in the Midwest, the investment will enable […]
- CBTS Awards Parallel Technologies, Inc. with the 2022 Regional Partner of the YearMarch 13, 2023 - 11:36 am
This article was originally published by CBTS. Read the original article here. CBTS is delighted to name Parallel Technologies, Inc. as the Regional Channel Partner of the Year for 2022. This marks the third year in a row that Parallel has earned this award due to its explosive growth. CBTS honors high-performing partners with this […]
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Six Common Goals of Cloud-Based Networks
With so many employees in today’s workplace relying on cloud-based apps to perform their jobs, network administrators are looking for better ways to ensure access and provide the required bandwidth. Increasingly, IT professionals are discovering the improved network performance they need in the cloud. Finding the right cloud solution for your specific environment, however, can […]
How Restaurants Keep Up With the Competition: A Q&A With Matt Douglass
As Matt Douglass sees it, leveraging UCaaS and SD-WAN technology to meet retail business challenges is a lot like using your athletic skills wisely in competitive sports. Every player has strengths and limitations, and you can’t control what the competition does. However, you can control your own effort, and if you do that, you can […]
A 10-Question Evaluation for Your Phone System
Today’s business environment is fast-paced and competitive. Technology makes it possible for you to know your customers and your customers to know your business within moments. A customer can give feedback about your business then let others know about their own experience within a few easy clicks. Most likely, you’re investing in ways to make […]
SD-WAN: Secure, Reliable Connectivity for Business
SD-WAN is a new generation of technology designed to overcome the shortcomings of conventional branch-office networking. Much like virtual servers using software to replace racks of dedicated hardware, SD-WAN abstracts a physical network into the virtual realm. Virtual servers and software-defined networks are far easier to configure, support, and upgrade than their hardware-based peers, so […]
Creating Actionable Metrics from Your Mitel Phone System
We have to admit it: we go a little crazy when people believe that they’re getting what they need from Mitel native reporting. There are many reasons this is inaccurate: – The columns of data are enough to put you to sleep. – The single-point-in-time snapshots don’t give you the context of what is happening […]
Why Starbucks is Considered One of the Top Omni-Channel Experiences
The more technology advances, the more it’s integrated into our daily lives. And as consumers change their behaviors as a result of technology businesses need to react to follow a single, holistic approach – an omni-channel experience that customers can access whenever they desire. Omni-channel is a multi-channel approach to marketing, selling, and serving customers […]