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Hosted VoIP

As a leading hosted VoIP provider, we offer a brilliantly simple cloud phone system and unified communications solution in one. Whether you need just a basic business phone VoIP service for your new office or sophisticated call center software that supports agents and locations all across the country, we have a set of robust and reliable hosted VoIP solutions to meet your needs. The advantage comes from a combination of our own hosted and managed business VoIP software with advanced analytics and expert professionals focused on customer success. Our hosted VoIP phone system helps you get out of the phone management business and let you focus on what you do best.

Little to no in-house IT support is required.
Choosing a cloud-based PBX solution is a great way to free up IT resources to work on projects that are more strategic to the business. It is also a good choice for small businesses with few technical resources. The Parallel Technologies solution provides expert installation assistance, project management and end user support.

Eliminate multiple vendor confusion.
With a traditional PBX, companies may have a PBX vendor, a telecommunications carrier and a local service provider, each with a different invoice and different point of contact. With our hosted VoIP solution, you can count on Parallel Technologies as your single point of contact for end-to-end system management.

Access your system from anywhere.
Having a phone system that is not tied to a physical location makes unifying multiple offices and remote workers easy. This means that you can transfer calls, dial with 4 digits and engage in ad hoc conferencing with people in the next state as easily as with people in the next cubicle. If your office location becomes inaccessible due to a natural or manmade disaster, having a cloud PBX means that calls can be re-routed to other locations, mobile or home phones. It also means that you can make changes to auto-attendants or other announcements without ever going into the office.

Easily scale your system.
A main advantage of a hosted PBX solution is that it can grow along with your company. This means that you pay for only what you need now and easily add capacity when needed. Often the features are scalable too. We offer several standard phone features and add-on services to our cloud PBX that companies can order when they sign up, or add later as needed.

Enjoy enterprise-class features without the high price.
Our premium cloud PBX solutions provide features that were once available only to very large enterprises, to all customers at a reasonable price. This is possible because the development resources needed to create a quality system are shared across all customers bringing down the price-per-feature for everyone.

 

Latest News & Blogs

Latest News & Blogs

  • All Copper POTS Lines Will Be Discontinued:What You Need To Know and How to PrepareJune 6, 2025 - 4:34 pm

    For decades, copper Plain Old Telephone Service (POTS) lines have been the backbone of telecommunications. They provide reliable service for traditional landlines, alarms, elevators, and more. However, as technology advances, copper POTS lines are being phased out. Carrier providers are eliminating the copper and businesses and institutions relying on them must act swiftly to transition […]

  • The Future of Communication: Why Planning Your Transition from End-of-Life Systems is CrucialApril 25, 2025 - 2:03 pm

    As the business landscape continues to evolve, relying on phone systems reaching end of life status presents significant risks. While systems including NEC, Samsung, and Comdial, may not all be over 20 years old, their manufacturer support is limited or non-existent. This lack of support impacts the system’s reliability for future business needs. Understanding the […]

  • Is Your Infrastructure Ready for What’s Next? Now’s the Time to Take a Closer LookApril 25, 2025 - 12:46 pm

    Whether you’re planning a new location, expanding your existing office, or just trying to stay ahead of future growth, one thing is certain: your technology infrastructure—from cabling to paging systems—must be rock-solid. With the recent merger of BSB Communications and Parallel Technologies, we’ve expanded our capabilities to better serve businesses like yours. We now offer complete infrastructure and overhead […]

  • Parallel Technologies and BSB Communications Join Forces to Become Mitel’s Second-Largest U.S. PartnerApril 1, 2025 - 9:47 am

    Strategic relationship enhances service offerings, delivering greater value to customers nationwide Dublin, OH and Sterling Heights, MI – March 31, 2025 – Parallel Technologies and BSB Communications today announced a new strategic partnership. Effective immediately, Michigan-based BSB will operate as a division of Parallel Technologies, continuing to use its brand in specific contexts. This partnership […]

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